TERMS & CONDITIONS

Here are some important information about our shop and the whole shopping process. If you have questions regarding the content below, please feel free to message or contact us here.

.All items are either ready-stock or pre-order. Delivery days are during weekdays (working days). Weekend and public holidays are not included.
.If it is an urgent order that you cannot wait, please contact our customer service to check whether the item is ready-stock before placing an order.
.Certain factors regarding logistics, lack of material by suppliers, or when items suddenly go out of stock during your order, all could be the causes of delayed delivery. Under these circumstances, customers will be contacted and advised to split the order, or cancel the item that may take too much time.


General Product Information

Before shipping out your order, parcels and packaging will be inspected to ensure they're complete and in good condition. However, damages on packaging may still happen during delivery. Based on different manufacturing processes of each kind of products, below are some conditions we'd like you to notice before purchase: 

.Due to various factors of online shopping, a 10-20% discrepancy in measurement and colors is considered normal.
.All items are packed with wrapping bag or box. There may be a slight smell of cloth or dye in new items, but the smell will fade after washing or airing dry.
.All the above are within accepted scopes in international quality inspection standards, and they are not considered as defective items.